LEARNING & DEVELOPMENT

UNLOCKING POTENTIAL, ELEVATING PERFORMANCE AND LEADING WITH PURPOSE. DESIGNED AROUND FOUR PILLARS – KNOWLEDGE, EMPATHY, ACTION AND REVIEW. OUR GLOBAL TRAINING, COACHING & DEVELOPMENT PROGRAMMES ARE TAILORED TO MEET ALL NEEDS, PEOPLE AND THEIR ROLES. DELIVERED IN PERSON, ONLINE, AND ON DEMAND.

LEARNING & DEVELOPMENT overview

In a world where change is constant and performance is personal, real development is not about ticking boxes, it is about sparking momentum. Our global training services, coaching development and learning programmes are tailored to meet the needs of employers and service providers and their workforce which can be delivered online, on-demand and in person. Our services are designed to ignite growth, build confidence and turn insights into action across all levels of an employer or service provider. 

As a people intelligence company, we fuse data, psychology, and facilitation expertise to deliver transformational learning experiences; not just training. Our work is rooted in behavioural science, emotional intelligence, and the belief that people power performance. Our services in this area strike the right balance of theory, support and practice. Our services take into consideration the cultural and social climate, local laws, regulations, standards and best practices.

Our Learning & Development Services

Training and facilitation

  • Accredited programmes
  • Immersive (live experience training)
  • In person 
  • On demand (training platform)
  • Online live

Coaching 

  • Executives and leaders
  • Groups
  • Managers 
  • One on one
  • Teams

 

Development 

  • Bootcamps
  • Programmes

Unlock Potential. Empower People. Transform Outcomes.
Our tailored training, coaching, and facilitation programmes are designed to shift mindsets, build confidence, and drive real-world impact at scale. Invest in learning that leads to lasting change.

Contact HOWLETT BROWN

Training and facilitation

We offer training and facilitation in two forms:

  • Standard: our standard deck on training topics with no design customisation 
  • Bespoke customisation: training content designed specifically for the employer or service provider, addressing the insights from the facilitated discussions and review of core materials

There are three levels to our customisation:

  • Minimum level customisation: referencing core policies, standards and practices
  • Enhanced customisation: which includes the minimum level of customisation plus insights, case studies and enhanced expectations of participants following our review and work
  • Co-design: our premium customisation approach where we co-design with a core group of stakeholders, run a pilot session and deploy the wider training to all participants

Our Methodology

Our methodology is K.E.A.R which stands for:

Knowledge:

Building understanding, awareness, and confidence. Knowledge includes the culture, legal, societal and people factors related to the focus of the session

Empathy:

Built through exploring case studies, scenarios and lived experiences, reflecting on impact, and discussing the broader consequences from a culture, communication, wellbeing, and workplace perspective. Empathy focusses on developing skills to engage and connect with professionalism, care, and respect

Action:

Developing confidence combined with understanding and meaningful execution and delivery. Action explores the right language, terms, interventions, and strategies that should be considered and where appropriate, deployed. All actions are people centred designed and meet best practice in culture, HR and diversity, equity, and inclusion

Review:

Building muscle memory for continued learning as subjects evolve. Review establishes a continued and constant journey of increasing knowledge, empathy, and action

As part of our learning and development training services, we use case study examples to demonstrate scenarios. Case studies are designed by us and are based on relatable, realistic and real-life experiences, incidents, and challenges to enable participants to acknowledge, visualise and understand the focus of the session and the experiences of people.

Our sessions are designed to:

  • Improve the literacy and awareness of the focus of the session from a technical, cultural and experiential perspective
  • Increase self-reflection and empathy of lived experiences of peers, recognising how acts, conduct and behaviours are relevant to the circumstances and an insightful advantage to resolve or progress matters in a way that is positive to workplace culture, team dynamics and best practice
  • Build confidence and knowledge of what action can be taken in relation to the area of focus in a manner that mitigates legal and reputational risk and protects workplace culture
  • Be tailored ensuring that training and support is specifically aligned to our clients and the training audiences such as managers, employees, owners, board level, partners, management committees, legal, communications and people teams
  • Be global where required, covering multiple jurisdictions for multi-national and global employers and service providers that meets legal standards of labour, employment and privacy law and cultural fluencies and tensions in each applicable country and ensuring a consistent approach further supporting ‘one’ workplace culture and managing people risk

Unlock Potential. Empower People. Transform Outcomes.
Our tailored training, coaching, and facilitation programmes are designed to shift mindsets, build confidence, and drive real-world impact at scale. Invest in learning that leads to lasting change.

Contact HOWLETT BROWN

Examples of Learning & Development Topics

Our learning and development training topics are tailored to board, executive management and other stakeholder groups such as executives, managers, all staff, HR, communications and DEEI teams. 

Examples of our training topics:

  • Adaptive performance in high-change environments
  • Allyship and being an active bystander
  • Anti-discrimination masterclasses
  • Anti-racism 
  • Antisemitism and Islamophobia 
  • Building confidence and presence 
  • Conflict management for managers 
  • Creating everyday inclusion
  • Critical thinking and problem solving
  • Cross-functional collaboration
  • Cultural fluency in global teams and services
  • Effective communication
  • Embedding inclusion in practice for leaders
  • Emotional intelligence 
  • Executive search and recruitment with equality, anti-bias, and inclusion in mind
  • Growth mindset and continuous learning
  • Inclusive leadership and equality
  • Inclusive selection and interviewing 
  • Innovation and design thinking
  • Intersectional wellbeing and mental health
  •  Introduction to becoming a board member or executive 
  • In the moment – leadership simulations, navigating matters of DEEI, culture, communication, conduct and behaviour 
  • Language, terminology, and bias 
  • Mediation
  • Management 
  • Managing and encouraging high performing talent  
  • Managing energy not just time
  • Navigating a crisis – deploying immediate strategies and solutions for board and executive management in navigating and responding to reputational risks in the DEEI context
  • Navigating change and ambiguity
  • Performance coaching and feedback
  • Policy briefings and training for managers and employees
  • Resilience and stress management
  • Self-awareness and personal impact
  • Sexual harassment
  • Situational leadership 
  • Speak up practices, scenarios and simulations
  • Strategic allyship and ensuring an inclusive and equitable workplace
  • Strategic thinking for leaders 
  • The use of positive action at work
  • Time management and prioritisation
  • Understanding and responding to microaggressions in the workplace 
  • Understanding employment laws and best practices in recruitment and selection 
  • Unconscious bias and consciously addressing issues of inequality in recruitment and selection
  • Workplace equity
  • Workplace wellbeing

Our Coaching

In a world of AI, automation, and acceleration, the most powerful asset any employer or service provider has is still its people. People do not develop or grow through theory alone. They grow through experience, reflection, practice and support. Our approach goes beyond traditional coaching. We create transformational moments that lead to long-lasting change. Designed for any type of learner, delivered by expert facilitators, and grounded in insight, intelligence, and intention. Our approach to coaching is more than a conversation. It is a catalyst for change. 

We do not follow rigid models; our style is agile and adaptive. Our facilitators are trained to adapt their approach in real time to meet evolving needs, shifting goals, or external changes. Whether there is a need for reflection, challenge, strategy, or support, our style pivots to deliver results.

We provide coaching in the following areas:

  • Business
  • Change and transformation 
  • DEEI
  • Emerging talent and manager
  • High performance culture 
  • Leadership 
  • Management 
  • Navigating conflict
  • Presence, influence and effective leadership 
  • Skills development
  • Talent development
  • Team
  • Wellbeing

Unlock Potential. Empower People. Transform Outcomes.
Our tailored training, coaching, and facilitation programmes are designed to shift mindsets, build confidence, and drive real-world impact at scale. Invest in learning that leads to lasting change.

Contact HOWLETT BROWN